Customer Support Survey
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What service did you purchase? |
Select … Anonymizer 2005 Anonymizer Anti-Spyware Anonymizer Universal Anonymous Surfing Dialup Digital Shredder Nyms Private Surfing Total Net Shield Total Privacy Suite Total System Sweeper Other |
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In evaluating your most recent customer service experience with Anonymizer, how would you rate the quality of the service you received? |
Select … Excellent Above AverageAverage Below AveragePoorNot Observed |
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How was the overall usefulness of the support center located on our website? |
Select … Excellent Above AverageAverage Below AveragePoorNot Observed |
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Which support representative assisted you? |
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Was your e-mail answered within one business day? |
Yes No N/A |
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Was your phone call answered promptly? |
Yes No N/A |
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How was the quality of service you have received as it relates to experiences you have had from other vendors with similar products and services? |
Select … Excellent Above AverageAverage Below AveragePoorNot Observed |
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Please add any additional comments you feel may help us improve our support process. (optional) |
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May we contact you regarding your experience with this service? |
Yes No |
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If Yes, please provide the following information: |
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Name: (optional) |
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Phone: (optional) |
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Email: |
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Confirm Email: |
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