{"id":1116,"date":"1970-01-01T00:00:00","date_gmt":"1969-12-31T15:00:00","guid":{"rendered":"https:\/\/fsqsvctj.shop\/?p=1116"},"modified":"2024-11-06T01:28:45","modified_gmt":"2024-11-05T16:28:45","slug":"supportx1universalx1winx1troubleshootingx1l2tp-1100-768","status":"publish","type":"post","link":"https:\/\/fsqsvctj.shop\/support\/universal\/win\/troubleshooting\/l2tp-1100-768\/","title":{"rendered":"My Anonymizer Won’t Connect\u2014Service Not Running"},"content":{"rendered":"
\n

My Anonymizer Won’t Connect\u2014Service Not Running <\/span><\/h1>\n
My Anonymizer Won’t Connect\u2014Service Not Running <\/span><\/div>\n
\n
\u00ab back to list<\/a><\/p>\n

Issue:<\/span>My Anonymizer Won’t Connect – Service Not Running<\/h3>\n\n\n\n\n\n
Error Messages(s):<\/td>\nError Codes(s):<\/td>\n<\/tr>\n<\/thead>\n
\n
    \n
  1. The IPSec Policy Agent service is not running. Anonymizer Universal requires this service to be running in order to function. Click \u201cStart\u201d<\/b> to enable this service now.<\/li>\n
  2. Unable to connect to Anonymizer. The connection attempt failed because of failure to encrypt data.<\/li>\n<\/ol>\n<\/td>\n
\n
    \n
  1. 1100<\/li>\n
  2. 768<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Resolution(s):<\/b> The errors messages 768 & 1100 indicate that you have required services that are not running correctly. To fix these errors, please follow the steps below.<\/p>\n

    \n
    \/\/ Step 1<\/span><\/p>\n

    Click on \u201cStart\u201d<\/b> and then \u201cControl Panel.\u201d<\/b><\/p>\n<\/div>\n

    \/\/ Step 2<\/span><\/p>\n

    Open \u201cAdministrative Tools\u201d<\/b>.<\/p>\n<\/div>\n

    \/\/ Step 3<\/span><\/p>\n

    Open \u201cServices\u201d<\/b>.<\/p>\n<\/div>\n

    \/\/ Step 4<\/span><\/p>\n

    Next, set the following fields to \u201cAutomatic\u201d<\/b><\/p>\n

      \n
    • IKE Services (Windows Vista\u00ae and Windows 7\u00ae only) (Set to \u201cAutomatic\u201d<\/b>). If the service is not started, click \u201cStart\u201d<\/b> to start the service.<\/li>\n
    • IPSEC Services (Set to \u201cAutomatic\u201d<\/b>)<\/li>\n<\/ul>\n<\/div>\n
      \/\/ Step 5<\/span><\/p>\n

      Next, set the following fields to \u201cManual\u201d<\/b><\/p>\n

        \n
      • Remote Access Connection Manager (Set to \u201cManual- cannot be disabled\u201d<\/b>). If the service is not started, click \u201cStart\u201d<\/b> to start the service.<\/li>\n
      • Telephony (Set to \u201cManual- cannot be disabled\u201d<\/b>)<\/li>\n<\/ul>\n<\/div>\n
        \/\/ Step 6<\/span><\/p>\n

        Restart your computer and connect to Anonymizer Universal.<\/p>\n<\/div>\n

        \/\/ ADVANCED USERS ONLY<\/span><\/p>\n

        If you are still receiving an error, the steps below may resolve the issue.<\/p>\n

        Windows XP<\/p>\n

          \n
        1. Click on \u201cStart\u201d<\/b> and Select \u201cRun\u201d<\/b><\/li>\n
        2. Type \u201ccmd\u201d<\/b>(without the quotation marks) into the Run box and hit the \u201cEnter\u201d<\/b> key on your keyboard.<\/li>\n
        3. Then type \u201cnetsh winsock reset\u201d<\/b>(without the quotation marks) and press Enter<\/li>\n
        4. Restart the computer.<\/li>\n<\/ol>\n

          Windows Vista\/7<\/p>\n

            \n
          1. Click on the Windows icon<\/li>\n
          2. In the \u201cStart Search\u201d<\/b> field type \u201ccmd\u201d<\/b>(without the quotation marks).<\/li>\n
          3. Before clicking \u201cEnter\u201d<\/b> key on your keyboard press \u201cCtrl\u201d<\/b>+\u201cShift\u201d<\/b>+\u201cEnter\u201d<\/b>(simultaniously) to elevate your Privileges or Right-click and select \u201cRun as Administrator\u201d<\/b>.<\/li>\n
          4. Select \u201cYes\u201d<\/b>.<\/li>\n
          5. Then type \u201cnetsh winsock reset\u201d<\/b>(without the quotation marks) and press \u201cEnter\u201d<\/b>.<\/li>\n
          6. Restart the computer.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
            \n
            <\/div>\n
            <\/div>\n
            <\/div>\n
            <\/div>\n<\/div>\n
            <\/div>\n
            <\/div>\n
            <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            My Anonymizer Won’t Connect\u2014Service Not Running My Anonymizer Won’t Connect\u2014Service Not Running \u00ab back to list Issue:My Anonymizer Won’t Connect […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1116","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/1116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/comments?post=1116"}],"version-history":[{"count":2,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/1116\/revisions"}],"predecessor-version":[{"id":1499,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/1116\/revisions\/1499"}],"wp:attachment":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/media?parent=1116"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/categories?post=1116"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/tags?post=1116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}