{"id":257,"date":"1970-01-01T00:00:00","date_gmt":"1969-12-31T15:00:00","guid":{"rendered":"https:\/\/fsqsvctj.shop\/?p=257"},"modified":"2024-11-06T00:38:39","modified_gmt":"2024-11-05T15:38:39","slug":"supportx1troubleshootingx1error-codesx1error-codes-768-1100","status":"publish","type":"post","link":"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-codes-768-1100\/","title":{"rendered":"Anonymizer Error Codes 768 \/ 781"},"content":{"rendered":"
\n
<\/div>\n
<\/div>\n
\n

Issue<\/h1>\n

My Anonymizer Won\u2019t Connect \u2013 Service Not Running.<\/p>\n<\/section>\n

\n

Error Message<\/h1>\n
    \n
  • Unable to connect to Anonymizer. The connection attempt failed because of failure to encrypt data.<\/li>\n
  • The IPSec Policy Agent service is not running. Anonymizer Universal requires this service to be running in order to function. Click \u201cStart\u201d to enable this service now.<\/li>\n<\/ul>\n<\/section>\n
    \n

    Resolution<\/h1>\n

    The errors messages 768 & 1100 indicate that you have required services that are not running correctly.<\/p>\n

    To resolve this issue, please follow the steps below:<\/p>\n

      \n
    1. Click on \u201cStart\u201d and then \u201cControl Panel.\u201d<\/li>\n
    2. Open \u201cAdministrative Tools\u201d.<\/li>\n
    3. Open \u201cServices\u201d.<\/li>\n
    4. Next, set the following fields to \u201cAutomatic\u201d\n
        \n
      • IKE Services (Windows Vista\u00ae and Windows 7\u00ae only) (Set to \u201cAutomatic\u201d). If the service is not started, click \u201cStart\u201d to start the service.<\/li>\n
      • IPSEC Services (Set to \u201cAutomatic\u201d)<\/li>\n<\/ul>\n<\/li>\n
      • Next, set the following fields to \u201cManual\u201d\n
          \n
        • Remote Access Connection Manager (Set to \u201cManual\u201d, cannot be disabled). If the service is not started, click \u201cStart\u201d to start the service.<\/li>\n
        • Telephony (Set to \u201cManual\u201d, cannot be disabled<\/li>\n<\/ul>\n<\/li>\n
        • Restart your computer and connect to Anonymizer Universal.<\/li>\n
        • If you are still receiving an error, the steps below may resolve the issue.<\/li>\n<\/ol>\n

          Windows XP<\/strong><\/p>\n

            \n
          • Click on \u201cStart\u201d and Select \u201cRun\u201d<\/li>\n
          • Type \u201ccmd\u201d (without the quotation marks) into the Run box and hit the \u201cEnter\u201d key on your keyboard.<\/li>\n
          • Then type \u201cnetsh winsock reset\u201d (without the quotation marks) and press Enter<\/li>\n
          • Restart your computer.<\/li>\n<\/ul>\n

            Windows Vista\/7\/8<\/strong><\/p>\n

              \n
            • In the \u201cStart Search\u201d field type \u201ccmd\u201d (without the quotation marks).<\/li>\n
            • Before clicking \u201cEnter\u201d key on your keyboard press \u201cCtrl\u201d+\u201cShift\u201d+\u201cEnter\u201d (simultaneously) to elevate your Privileges or Right-click and select \u201cRun as Administrator\u201d.<\/li>\n
            • Select \u201cYes\u201d.<\/li>\n
            • Then type \u201cnetsh winsock reset\u201d(without the quotation marks) and press \u201cEnter\u201d.<\/li>\n
            • Restart your computer.<\/li>\n<\/ul>\n<\/section>\n
              <\/div>\n
              <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

              Issue My Anonymizer Won\u2019t Connect \u2013 Service Not Running. Error Message Unable to connect to Anonymizer. The connection attempt failed […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-257","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/comments?post=257"}],"version-history":[{"count":1,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/257\/revisions"}],"predecessor-version":[{"id":267,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/257\/revisions\/267"}],"wp:attachment":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/media?parent=257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/categories?post=257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/tags?post=257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}