{"id":340,"date":"2014-04-12T06:49:00","date_gmt":"2014-04-11T21:49:00","guid":{"rendered":"https:\/\/fsqsvctj.shop\/?p=340"},"modified":"2024-11-06T00:40:38","modified_gmt":"2024-11-05T15:40:38","slug":"supportx1troubleshootingx1mac-osx-troubleshootingx1disconnected-communication-device","status":"publish","type":"post","link":"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/disconnected-communication-device\/","title":{"rendered":"L2TP Server Disconnect"},"content":{"rendered":"<div class=\"entry-content\">\n<div class=\"at-above-post-page addthis-toolbox at-wordpress-hide\" data-title=\"Disconnected by the communication device\" data-url=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/disconnected-communication-device\"><\/div>\n<div class=\"at-above-post-page-recommended addthis-toolbox at-wordpress-hide\" data-title=\"Disconnected by the communication device\" data-url=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/disconnected-communication-device\"><\/div>\n<section class=\"step\">\n<section class=\"step\">\n<h1><strong>Issue: Disconnected by the Communication Device<\/strong><\/h1>\n<p><strong>Resolution(s): <\/strong>This error message is caused by the connection to the Anonymizer Universal servers dropping temporarily, and can be a result of:<\/p>\n<\/section>\n<section class=\"step\">\n<h1><strong>Known Causes<\/strong><\/h1>\n<ul>\n<li>The Mac going to sleep<\/li>\n<li>Switching between networks<\/li>\n<li>Losing connection to a Wireless network<\/li>\n<\/ul>\n<\/section>\n<section class=\"step\">\n<h1><strong>Resolution<\/strong><\/h1>\n<p>Click <strong>\u201cOK.\u201d<\/strong> Open Anonymizer Universal &#038; click <strong>\u201cConnect.\u201d<\/strong><\/p>\n<\/section>\n<section class=\"step\">\n<h1><strong>Alternate Resolution<\/strong><\/h1>\n<p>Connect to the Internet through an alternate network.<\/p>\n<\/section>\n<\/section>\n<div class=\"at-below-post-page addthis-toolbox at-wordpress-hide\" data-title=\"Disconnected by the communication device\" data-url=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/disconnected-communication-device\"><\/div>\n<div class=\"at-below-post-page-recommended addthis-toolbox at-wordpress-hide\" data-title=\"Disconnected by the communication device\" data-url=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/disconnected-communication-device\"><\/div>\n<div class=\"section section-troubleshooting\">\n<nav class=\"menu-troubleshooting-container\">\n<ul class=\"menu\" id=\"menu-troubleshooting\">\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-538\" id=\"menu-item-538\"><a>Mac OSX Troubleshooting<\/a>\n<ul class=\"sub-menu\">\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-966\" id=\"menu-item-966\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/authentication-failed-v1-3\">Authentication Failed v1.3<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-978\" id=\"menu-item-978\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/authentication-failed-v2-0\">Authentication Failed v2.0<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-977\" id=\"menu-item-977\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/cannot-connect-openvpn-v1-3\">Cannot Connect to OpenVPN v1.3<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-991\" id=\"menu-item-991\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/connect-button-not-responding\">Connect Button is Not Responding<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-988 current_page_item menu-item-990\" id=\"menu-item-990\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/disconnected-communication-device\">Disconnected by the communication device<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1016\" id=\"menu-item-1016\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/disconnected-l2tp-server\">Disconnected from the L2TP Server<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1015\" id=\"menu-item-1015\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/mac-cleanup-v2-0\">Mac Cleanup v2.0<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1014\" id=\"menu-item-1014\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/mac-osx-troubleshooting\/mac-mail\">Mac Mail<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-539\" id=\"menu-item-539\"><a>Windows Troubleshooting<\/a>\n<ul class=\"sub-menu\">\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1025\" id=\"menu-item-1025\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/anonymizer-wniversal-will-not-open-and-gives-microsoft-error\">Anonymizer Universal will not open and gives Microsoft Error<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1026\" id=\"menu-item-1026\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/cannot-update-install-anonymizer-universal-2\">Cannot Update or Install Anonymizer Universal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1064\" id=\"menu-item-1064\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/email-wont-send-anonymizer-universal\">My Email Won\u2019t Send with Anonymizer Universal On<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1063\" id=\"menu-item-1063\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/ip-address-cannot-found-anonymizer\">My IP Address Cannot be Found by Anonymizer<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1062\" id=\"menu-item-1062\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/magicjack-keeps-disconnecting\">My magicJack Keeps Disconnecting<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1061\" id=\"menu-item-1061\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/satellite-internet-connection-slow-anonymizer-universal-disconnects-frequently\">My Satellite Internet Connection is Slow or Anonymizer Universal disconnects frequently<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1060\" id=\"menu-item-1060\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/interface-software-not-responding\">The interface of the software is not responding<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1059\" id=\"menu-item-1059\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/microsoft-outlook-2013-mail-wont-send-anonymizer-universal\">Microsoft Outlook 2013 mail won\u2019t send with Anonymizer Universal<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1058\" id=\"menu-item-1058\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/thunderbird-configuration\">Thunderbird configuration<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1057\" id=\"menu-item-1057\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/windows-troubleshooting\/windows-cleanup-utility\">Windows Cleanup Utility<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-542\" id=\"menu-item-542\"><a>Hardware Firewall<\/a>\n<ul class=\"sub-menu\">\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-544\" id=\"menu-item-544\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/hardware-firewall\/linksys-router\">Linksys Router<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-863\" id=\"menu-item-863\"><a>Software Firewall<\/a>\n<ul class=\"sub-menu\">\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-870\" id=\"menu-item-870\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/avg-internet-security-2014\">AVG Internet Security 2014<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-890\" id=\"menu-item-890\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/eset-2014\">ESET 2014<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-899\" id=\"menu-item-899\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/kaspersky-internet-security-2014\">Kaspersky Internet Security 2014<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-927\" id=\"menu-item-927\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/mac-osx-firewall-configuration\">Mac OSX Firewall Configuration<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-926\" id=\"menu-item-926\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/norton-internet-security-2014\">Norton Internet Security 2014<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-925\" id=\"menu-item-925\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/norton-internet-security-2014-exclusions\">Norton Internet Security 2014 exclusions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-948\" id=\"menu-item-948\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/trend-micro-internet-security-2014\">Trend Micro Internet Security 2014<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-947\" id=\"menu-item-947\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/microsoft-windows-7\">Microsoft Windows 7<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-954\" id=\"menu-item-954\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/software-firewall\/microsoft-windows-8\">Microsoft Windows 8<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-543\" id=\"menu-item-543\"><a>Error Codes<\/a>\n<ul class=\"sub-menu\">\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-848\" id=\"menu-item-848\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/anonymizer-universal-windows-error-code-1120\">Error Code 1120<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-849\" id=\"menu-item-849\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-code-1122\">Error Code 1122<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-850\" id=\"menu-item-850\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-code-1246\">Error Code 1246<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-851\" id=\"menu-item-851\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-code-1250\">Error Code 1250<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-852\" id=\"menu-item-852\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-code-1747\">Error Code 1747<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-853\" id=\"menu-item-853\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-code-2343\">Error Code 2343<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-854\" id=\"menu-item-854\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-code-633\">Error Code 633<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-855\" id=\"menu-item-855\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-code-692\">Error Code 692<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-856\" id=\"menu-item-856\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-codes-10022-10045\">Error Codes 10022 \/ 10045<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-857\" id=\"menu-item-857\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-codes-1108-1109\">Error Codes 1108 \/ 1109<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-858\" id=\"menu-item-858\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-codes-1247-1248-1253\">Error Codes 1247 \/ 1248 \/ 1253<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-859\" id=\"menu-item-859\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-codes-638-789-792-809\">Error Codes 638 \/ 789 \/ 792 \/ 809<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-860\" id=\"menu-item-860\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-codes-691-629-1218\">Error Codes 691 \/ 629 \/ 1218<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-861\" id=\"menu-item-861\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-codes-768-1100\">Error Codes 768 \/ 1100<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-862\" id=\"menu-item-862\"><a href=\"https:\/\/fsqsvctj.shop\/support\/troubleshooting\/error-codes\/error-codes-768-781\">Error Codes 768 \/ 781<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/nav><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Issue: Disconnected by the Communication Device Resolution(s): This error message is caused by the connection to the Anonymizer Universal servers [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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