{"id":478,"date":"1970-01-01T00:00:00","date_gmt":"1969-12-31T15:00:00","guid":{"rendered":"https:\/\/fsqsvctj.shop\/?p=478"},"modified":"2024-11-06T01:24:37","modified_gmt":"2024-11-05T16:24:37","slug":"supportx1universalx1winx1troubleshootingx1l2tp-691-629-openvpn-1218","status":"publish","type":"post","link":"https:\/\/fsqsvctj.shop\/support\/universal\/win\/troubleshooting\/l2tp-691-629-openvpn-1218\/","title":{"rendered":"My Username and Password Isn’t Working"},"content":{"rendered":"
\n

My Username and Password Isn’t Working <\/span><\/h1>\n
My Username and Password Isn’t Working <\/span><\/div>\n
\n
\u00ab back to list<\/a><\/p>\n

Issue:<\/span>My Username and Password Isn\u2019t Working<\/h3>\n\n\n\n\n\n
Error Messages(s):<\/td>\nError Codes(s):<\/td>\n<\/tr>\n<\/thead>\n
\n
    \n
  1. Access denied because the username, password, or both is invalid on the domain.<\/li>\n
  2. (L2TP) Access denied because the username, password, or both is invalid. Please note that passwords are case-sensitive.<\/li>\n
  3. (L2TP) The specified port was disconnected by the remote computer. This may indicate that your username and\/or password is invalid.<\/li>\n
  4. (OpenVPN) Access denied because the username, password, or both is invalid. Please note that passwords are case-sensitive.<\/li>\n<\/ol>\n<\/td>\n
\n
    \n
  1. 691<\/li>\n
  2. 629<\/li>\n
  3. 1218<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Resolution(s):<\/b> This error is caused if you mistype your username and password, or if your Anonymizer Universal account has not yet been activated, or has expired.<\/p>\n

    \n
    \/\/ Step 1<\/span><\/p>\n

    Please log in to your Anonymizer account and ensure that Anonymizer Universal is listed as Active in \u201cMy Subscriptions.\u201d<\/b><\/p>\n

    If you have forgotten your username and password, click here<\/a><\/p>\n<\/div>\n

    \/\/ Step 2<\/span><\/p>\n

    Open the Anonymizer Universal Interface<\/p>\n<\/div>\n

    \/\/ Step 3<\/span><\/p>\n

    Click on \u201cChange Account\u201d<\/b><\/p>\n<\/div>\n

    \/\/ Step 4<\/span><\/p>\n

    Enter your \u201cUsername\u201d<\/b> and \u201cPassword\u201d<\/b> in their corresponding fields. Be sure to check the \u201cSave Information\u201d<\/b> box and click \u201cOK\u201d<\/b>.<\/p>\n

    Please carefully type your password. Copy\/paste is not recommended as it is easy to add leading or trailing spaces. This changes the password. Spaces are characters.<\/p>\n

    Please note: Passwords are case sensitive.<\/b><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

    \n
    <\/div>\n
    <\/div>\n
    <\/div>\n
    <\/div>\n<\/div>\n
    <\/div>\n
    <\/div>\n
    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    My Username and Password Isn’t Working My Username and Password Isn’t Working \u00ab back to list Issue:My Username and Password […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-478","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/comments?post=478"}],"version-history":[{"count":2,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/478\/revisions"}],"predecessor-version":[{"id":1375,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/posts\/478\/revisions\/1375"}],"wp:attachment":[{"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/media?parent=478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/categories?post=478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fsqsvctj.shop\/wp-json\/wp\/v2\/tags?post=478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}