{"id":521,"date":"2013-01-07T03:13:00","date_gmt":"2013-01-06T18:13:00","guid":{"rendered":"https:\/\/fsqsvctj.shop\/?p=521"},"modified":"2024-11-06T01:24:57","modified_gmt":"2024-11-05T16:24:57","slug":"supportx1universalx1winx1troubleshootingx1no-ip-address","status":"publish","type":"post","link":"https:\/\/fsqsvctj.shop\/support\/universal\/win\/troubleshooting\/no-ip-address\/","title":{"rendered":"My IP Address Cannot be Found by Anonymizer"},"content":{"rendered":"<div id=\"content\">\n<h1 class=\"documentFirstHeading\"><span class=\"\" id=\"parent-fieldname-title\">            My IP Address Cannot be Found by Anonymizer        <\/span><\/h1>\n<div class=\"documentDescription\"><span class=\"\" id=\"parent-fieldname-description\">            My IP Address Cannot be Found by Anonymizer        <\/span><\/div>\n<div class=\"\" id=\"parent-fieldname-text\">\n<div class=\"troubleshooting_instructions\" id=\"no-ip-address\"><a class=\"back\" href=\".\/\">\u00ab back to list<\/a><\/p>\n<h3><span>Issue:<\/span>My IP Address Cannot be Found by Anonymizer<\/h3>\n<table>\n<thead>\n<tr>\n<td>Error Messages(s):<\/td>\n<td>Error Codes(s):<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>IP Address: None Found<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>N\/A<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Resolution(s):<\/b> These errors are received when the connection to the greenlight.fsqsvctj.shop domain is lost or being blocked. Greenlight.fsqsvctj.shop is the website used by Anonymizer to identify if your computer is currently protected by Anonymizer Universal.<\/p>\n<div class=\"slides\">\n<div><span>\/\/ Step 1<\/span><\/p>\n<p>If this is the first time you have seen this error, restart the Anonymizer Universal program.<\/p>\n<ol>\n<li>Exit the application by right-clicking on the Anonymizer icon on the bottom right hand side of the screen (by the clock) and left-click <b>\u201cExit\u201d<\/b><\/li>\n<li>Restart Anonymizer Universal by double-clicking on the <b>\u201cAnonymizer Universal\u201d<\/b> icon on the desktop or by going to <b>\u201cStart\/ Windows icon\u201d<\/b> -&gt; <b>\u201cAll Programs\u201d<\/b> -&gt; <b>\u201cAnonymizer\u201d<\/b>-&gt; <b>\u201cAnonymizer Universal\u201d<\/b>.<\/li>\n<\/ol>\n<\/div>\n<div><span>\/\/ Step 2<\/span><\/p>\n<p>If you continue to receive this error, please ensure that your Firewall is set up to <b>\u201cAllow\u201d<\/b> a connections to all Anonymizer programs and servers.<\/p>\n<ul>\n<li>To do this, you may need to add <b>\u201cgreenlight.fsqsvctj.shop\u201d<\/b> as a trusted network in your firewall configuration and any intrusion prevention program.<\/li>\n<li>In addition, <b>\u201cAnonymizer Universal\u201d<\/b> and <b>\u201cAnonOpenVPN\u201d<\/b> must be added as allowed programs within the <b>\u201cProgram Control\u201d<\/b> or <b>\u201cApplications\u201d<\/b> section of your Internet Security Suite.<\/li>\n<\/ul>\n<\/div>\n<div><span>\/\/ Step 3<\/span><\/p>\n<p>Please see <b><a href=\"..\/firewall-software\">\u201cFirewall- Software\u201d<\/a><\/b> for instructions to allow these programs through your firewall.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"portletPageColumns\">\n<div id=\"portletPageTopRow\"><\/div>\n<div id=\"portletPageSecondColumn\"><\/div>\n<div id=\"portletPageFirstColumn\"><\/div>\n<div id=\"portletPageBottomRow\"><\/div>\n<\/div>\n<div class=\"relatedItems\"><\/div>\n<div class=\"visualClear\"><\/div>\n<div class=\"documentActions\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>My IP Address Cannot be Found by Anonymizer My IP Address Cannot be Found by Anonymizer \u00ab back to list [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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