{"id":676,"date":"2013-06-03T10:08:00","date_gmt":"2013-06-03T01:08:00","guid":{"rendered":"https:\/\/fsqsvctj.shop\/?p=676"},"modified":"2024-11-05T23:36:31","modified_gmt":"2024-11-05T14:36:31","slug":"consumerx1supportx1support_survey","status":"publish","type":"post","link":"https:\/\/fsqsvctj.shop\/consumer\/support\/support_survey\/","title":{"rendered":"Anonymizer Customer Support Survey"},"content":{"rendered":"
<\/p>\n

Customer Support Survey<\/h1>\n

<\/p>\n\n\n\n\n\n\n\n\n\n
\n

What service did you purchase?<\/p>\n<\/td>\n

 Select … Anonymizer 2005 Anonymizer Anti-Spyware Anonymizer Universal Anonymous Surfing Dialup Digital Shredder Nyms Private Surfing Total Net Shield Total Privacy Suite Total System Sweeper Other<\/td>\n<\/tr>\n
\n

In evaluating your most recent customer service experience with Anonymizer, how would you rate the quality of the service you received?<\/p>\n<\/td>\n

Select … Excellent Above AverageAverage Below AveragePoorNot Observed<\/td>\n<\/tr>\n
\n

How was the overall usefulness of the support center located on our website?<\/p>\n<\/td>\n

Select … Excellent Above AverageAverage Below AveragePoorNot Observed<\/td>\n<\/tr>\n
\n

Which support representative assisted you?<\/p>\n<\/td>\n

<\/td>\n<\/tr>\n
\n

Was your e-mail answered within one business day?<\/p>\n<\/td>\n

Yes\t\t\t\tNo\t\t\t\tN\/A<\/td>\n<\/tr>\n
\n

Was your phone call answered promptly?<\/p>\n<\/td>\n

Yes\t\t\t\tNo\t\t\t\tN\/A<\/td>\n<\/tr>\n
\n

How was the quality of service you have received as it relates to experiences you have had from other vendors with similar products and services?<\/p>\n<\/td>\n

Select … Excellent Above AverageAverage Below AveragePoorNot Observed<\/td>\n<\/tr>\n
\n

Please add any additional comments you feel may help us improve our support process. (optional)<\/em><\/p>\n<\/td>\n