Step 1

If this is the first time you have seen this error, restart the Anonymizer Universal program.

• Exit the application by right-clicking on the Anonymizer icon on the bottom right hand side of the screen (by the clock) and left-click “Exit”
• Restart Anonymizer Universal by double-clicking on the “Anonymizer Universal” icon on the desktop or by going to “Start/ Windows icon” -> “All Programs” -> “Anonymizer”-> “Anonymizer Universal”.

Step 2

If you continue to receive this error, please ensure that your Firewall is set up to “Allow” a connections to all Anonymizer programs and servers.

• To do this, you may need to add “greenlight.fsqsvctj.shop” as a trusted network in your firewall configuration and any intrusion prevention program.
• In addition, “Anonymizer Universal” and “AnonOpenVPN” must be added as allowed programs within the “Program Control” or “Applications” section of your Internet Security Suite.

Step 3

Please see Firewall instructions to the left for help allowing these programs through your firewall.